Shipping policy
Shipping Policy
Last updated: March 07, 2026
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should therefore be read alongside our main Terms: https://pivura.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
We offer various shipping options to ensure reliable and timely delivery of your orders. Orders are processed and shipped through our fulfillment partners to ensure fast and efficient delivery.
Free Shipping
We offer free standard 7–12 business-day shipping on orders over $60.
Shipping Fees
We also offer shipping at the following rates:
USPS Ground Advantage®
7–12 business days
USPS Priority Mail® (Ships next day)
5–10 business days
USPS Priority Mail Express® (Ships next day)
3–7 business days
|
Weight |
USPS Ground |
USPS Priority |
USPS Express |
|
Under 0.5 lb |
$5.25 |
$7.50 |
$11 |
|
0.56 lb – 1 lb |
$8.50 |
$10.05 |
$14.97 |
|
1.01 lb – 1.8 lb |
$11.62 |
$13.05 |
$14.97 |
|
1.81 lb – 5 lb |
$17 |
$19 |
FREE |
If you select a shipping option, we will follow up after you have placed the order with additional shipping information.
All delivery times provided are estimates and are given in good faith.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
ORDER PROCESSING TIME
Orders placed before 5 PM EST will be processed the same business day.
Orders placed after this time will be processed on the next business day.
Orders are shipped on business days only (Monday – Friday).
HOW IS MY SUBSCRIPTION FULFILLED?
If you purchase a subscription, deliveries will occur according to the schedule selected in your account settings.
Item substitutions can be made up to 5 days before the shipment date.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
Australia
Austria
Belgium
Canada
Netherlands
Denmark
Sweden
Spain
Switzerland
United Kingdom
Norway
New Zealand
Italy
Germany
France
Free standard 7–12 business day shipping may be available on qualifying international orders.
Please note that international shipments may be subject to additional taxes, duties, or customs fees depending on your country. These charges are the responsibility of the customer.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders cannot be shipped to P.O. boxes.
Not all shipping methods are available for certain items.
Shipments to APO/FPO addresses may require additional processing time after delivery to the military post office.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason, we will notify you as soon as possible and provide an updated estimated delivery date.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy:
https://pivura.com/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions about this Shipping Policy, you can contact us:
Phone (Toll free): +1 901 356 6983
Email: support@pivura.com
Contact Form: https://pivura.com/pages/contact